I just needed one link of a gold necklace repaired, but I don't live in Odessa and only visit every several weeks so I wanted very much to get it done the same day, and feared it might not be possible. Glitz & Glam was the first place I went and they were very happy to do it that day. (I recognize that it's entirely possible that they kept the broken and deformed link and simply connected the two intact parts, but that's actually fine with me. Even at 14 K, it's a fine enough necklace that the gold in that one link is basically worth pennies, and I can understand that re-forming that would add considerably to the complexity of the task. And if they did use the broken piece, so much the better. I honestly don't care.) When I picked it up, it had been both repaired and cleaned as a courtesy, which is the minimum I would expect, but I've also seen plenty of businesses not bother with the cleaning so I appreciate it. The staff were polite and helpful, and left me a very charming voicemail when it was ready to be picked up.

My only small complaint is that both when I dropped it off and when I picked it up I felt somewhat rushed even though there were only 1-2 other customers in the store. I feel like the staff just has a bit of a habit of rushing people in and out, which can be fine if it suits your personality and schedule. I'm just a more relaxed kind of person and it stressed me a little.

Another advantage is that there's disabled-accessible parking right across from their storefront, but I would caution anyone with a wheelchair that it might be a tricky fit through the front door. I use a walker and it did fit, but it was close, and hard to hold the door open while going through it. Once inside, there's plenty of room to move around no matter what sort of mobility aid you use, so that's not an issue.